4.6/5Outstanding13 Reviews
Palangkaraya|5.5km from downtown
Stayed twice, before and after orangutan river cruise. Rooms were good, most things worked. Pool was very nice and staff friendly and helpful. Very popular for weddings so can be busy at times but fun to observe the wedding preparations. Restaurant food was good but pricey. We found a good local restaurant outside hotel. Just head out the rear carpark entrance and turn right, first restaurant you come to. Also beer and other drinks can be bought cheaply at bottle shop. About 100 mts other direction on opposite side of the road. Would have rated this hotel at 5 except for 2 major fails:- the hotel won't take a credit card at check in so purchases can be booked to room. Required an estimate of expenditure and then charge to card with reconciliation at check out. Not on. Too expensive with conversion and transaction charges. Also hotel allows smoking inside in public area near bar. We wanted to get afternoon tea here, which looked very nice, but couldn't cope with the stench of cigarette smoke. Wake up to yourself Swissbel, this is 2019 and the health risks of sidestream smoke is well known.