Batam|6.98km from downtownThis is my 3rd time staying at Harmony Suites. Everything about the hotel is good. Service is excellent. Staff smiling and approachable. Security Guard on duty is ready with their smile and especially one Guard (a middle age) spent time advising and showing us directions when we need to rush to the Harapan Bunda Hospital at night on 21.10.19. Without his advise we could have gone to the wrong place. Really grateful to him but missed taking down his name. Will find out his name next time during our stay next time. Counter staff at Reception are also friendly to name Lakshmi, Elvy, male staff and many others who are always welcoming with their sweet smile. Distance to Nagoya Hill is also near just walk about 10 minutes. Breakfast is also good - widespread. Overall we are happy to stay at your hotel and will definitely continue staying there whenever we visit Batam. Atmosphere around the hotel is pleasant.