All the food, including breakfast, is excellent, and the staff's service is very satisfying. The swimming pool was fun and made good memories.
I stayed with my family for my birthday. I didn't get the birthday service I requested.ㅜㅜ However, the request for a quiet room was accepted, and there was no noise inconvenience caused by the guest, but I was unable to sleep throughout the stay due to the sound of prayer.
If you want to feel the local area of Indonesia, not the city center, choose here.
very good stay at this hotel. food are so good. very friendly n helpful staff. definitely will come again here. the hotel located in the city of jakarta and very easy to access to grand indo
Location very good and easy access to services, food & beverages. Breakfast has a huge range of options both local, Asian and Western but would be nice with a basic self service coffee and juice bar also. Staff overall nice and helpful. Rooms are a bit worn and rather small given the price though seems most other options in the area are also very expensive.
The hotel spots clean facilities and comfortable rooms with nice views. Only cons is breakfast is not as good as expected, eating out wil be much better choice. Lunch/Dinner at the Panameria (see attached photo) lounge opposite the breakfast area is much better choice, but not the best bet in Jakarta.
It has Free self service laundry room with two washers and one drier. Open 24 hrs. Awesome. The gateman is always great you. Very close to Sarinah to get excellent local food. Room is small but clean with 40 inch TV, coffee, and fridge
This stay was really amazing. I was greeted with such kindness and this continued throughout my stay. Room was fantastic, clean and good maintenance. Executive lounge was perfect with best service from Butler and delicious food. I will recommended this hotel to my customer...
Good service good food , needed help on medication and they got a doctor to me very fast and follow up from reception was excellent - knowing that someone cares about the guest in terms of well being
The swimming pool was not open until the last day I stayed 😏.. the only one i had to felt a bit dispointed. everyone is very friendly and very helpful . Always coming back when I will visit Jakarta again
Nice place to stay, strategic hotel, next to harmoni exchange mall. The restaurant for breakfast is located at level 7, same as the receptionist level, but dont worry, there is a transit lobby at level GF, so not everyone can easily goes to lobby at level 7.
Stayed 2N in a 1BR (Rm # 2201) - the worse accommodation I've encountered in Jakarta where reputable hotel chains I've stayed before are always clean and pleasant. The stay looked unpromising upon getting the key cards in a very well used and yellowish looking jacket (ok, forgivable if is a sustainability effort in a post covid world and in a property where hygiene and decent upkeeping is obviously of lower priority perhaps?) Things started going downhill after I stepped out of the lift to be welcomed by the mouldy patch and peeling paint on the common corridor walls and ceilings. More to dislikes upon stepping into the room: - First impression is that it hasn't been in used for a while with blast from 80s decor - Strand of hairs on the sink top, bed, desks... everywhere in plain sight - Very used and dumpy looking sofa that doesn't felt too clean - Bedsheet isn't too clean with prominent old stain when you flip over the quilt - Old and dirty looking dryer with few packets of partially used washing powder - Yellowish looking switches with dirt and grime collecting around the corners - Standing shower isn't working as is leaking at the back with weak pressure - Balls of dust and peeling paint could be seen everywhere in the room - Wall and ceiling paints were peeling off here and there - Rain water could seep through the living room window causing the floor around the window to be wet - Final straw was the dirty and smelly fridge causing the lapis legit I bought from nearby Mandarin Oriental to reek of a terrible and unwholesome freezer stench Horrible, not recommended and a total rip off at S$250++ per night!
Good: great hotel, friendly staff, nice rooms with nice views, great rooftop and pool, easy check in, delicious breakfast
Bad: although saying to use towels more than one day for sustainability, they were exchanged everyday. Electric problems led to switching on the tv in middle of every night. They weren't able to fix that problem.