4.6/5Outstanding22 Reviews
Pujut|6.29km from downtown
This bad review, is because of how the front desk clerks changes the way they want to regard on the offer, i know that price of a hotel can change and depends on the pick time and all, but this time is really out of the ordinary, why i say this, its because they raise their price just because i called the second time in just few hours gap, crazy part is because i want to make a booking, and not just for a night or 2 but for 3 night, they knew that so he raised the price and when i asked them i would like to talk to the manager because i find it fishy, but he responded by saying he will delivery my concern,he also insist on me closing the phone and that he will call back, but when i said ill wait i dont mind waiting, but he didnt want me to like he didnt want me to listen to his conversations with manager, and also he said that he need this line to call the manager but i can hear him already talking to one other guy i dont know if its the manager or not but the guys sound like a manager, and when i insist on hold ing and waiting by the phone then he come back and tell me that he had talk to the manager but what he had said to the manager is different then what is happening, he basically said that ” i had fine a cheaper price then what the front desk clerks are offering me” which i have not said that and i didnt want to even said anything regard to that what i wan to say and ask, is that why they change the price and make it more expensive just in few hours after my first call? The thing is the guy who ans my first call is the same guy who ans my scnd call. The reason that force me to make this review is that this guy really refuse me to talk to the manager, and that hit me is that he said and i quote ” bapak dengerin saya ya”( his telling me to listen to him) why should i listen to him, he want me to listen to what he have to tell me,