Hyde Park City of Westminster|3.2km from downtownThe location is excellent, and the view from the room is also very good, but the experience of this stay was very annoying because of the facilities. When I went back to the hotel in the evening, I heard an alarm sound in the room all the time. Later, I learned that it was an air conditioner problem. After changing the room, the alarm sounded again at 4:00 in the morning. After contacting the front desk, I had to turn off the whole thing.
The room is small and the facilities are relatively new. The so-called double bed is basically a larger single bed, and it is still next to each other.
In terms of service, the hotel staff is more enthusiastic, but I have to say that the speed is a bit slow. I asked the front desk for tableware, and it may not be delivered after waiting for 30 minutes. The air conditioner was broken and it took a long time to turn off the alarm. The hotel did not take the initiative to mention the alarm at 4:00 in the morning until the check-out, and may not care much about the guest experience, which is regarded as a poor emergency response.
In general, it may be bad luck, this experience is average.