Patong Beach Phuket|12.74km from downtownLocation is pretty good, the surrounding area is very lively and bustling, several restaurants on the right hand side of the hotel taste good, quite suitable for Chinese people. It's a pity not to be near the beach, walk about ten minutes to the beach. The size of the room is very small. If you are staying with children, it will be very restrained. There is no place for the luggage. The room facilities were aging, the mattresses were sunken (see picture), and the cloth sofa should be changed. Many stains, dare not take off your clothes and lie on it (see picture). The matching bath towels and towels should also have not been changed for a long time, they are gray and hardened, and there are even small holes. To be honest, it should not be the level of a five-star hotel, very disappointed. The effect of sanitary interval water is too poor, and the design of the bathtub is not reasonable. If you wash your bathing suit, the water in the basin will run over the floor. The room was humid and musty. The hotel pool is said to be three, but they are actually very small, one of which is public, and the other two are non-connected rooms directly connected to the pool, which are used by guests who are directly connected to the pool room. It is not convenient for other rooms to use, and it is not possible to swim Shower place. The restaurant is on the negative first floor, facing the pool. There is no scenery at all, the waiters can smile and welcome, but the chef who prepares the meals inside is basically expressionless and cold, and the buffet at the age of thirty asked for eel twice. I gave three or four films at a time, but we were three people. The second time I went to get them, the chef looked disgusted. There is almost no welcome service throughout the hotel. Except for someone arriving at the store to help with luggage and get off the car, no one guides after check-in, and no one helps to send luggage to the room. Tips are not available. However, if you check in with golf equipment, you will be accompanied by a waiter to provide detailed service throughout the journey. Stayed three nights this time, please forgive me for having such a bad impression on this hotel. Accor did disappoint me from Sofitel to this Grand Mercure!