Banyan Tree Kuala Lumpur map

Never stayed with Banyan tree before, according to TRIP.com’s K.L. Top 6 luxury hotel list, I’ve choose this brand for my first ever time and it turns out it’s a bit disappointed. Services was definitely great, everyone were so friendly and helpful. The location was cool, hotel lobby had a lift and a bridge that linked to pavilion shopping mall. Con: safety awareness needs to be improved： On the 56/F, -There’s some broken conquers on the floor right at the edge of a table, where people very often stood there to take photos. -The stairs that walks to the outdoor dinning area are quite narrow, and there’s no lights or warning signs around it, it’s very dangerous to walk at the dark. Hotel itself looks quite new and clean but somehow A number of hardwares are not working properly in the room.

Hotel lives up to the 5 star standard. Service is impeccable and the room carries that comfort ambiance to truly whine down. Had the pleasure to try the spa as well and glad we did. That’s an experience I suggest everyone to try. Staff always had a smile and carried the friendliness at all hours. If I can, would stay here all the time when visiting KL. highly recommend for a getaway!

Good service, good location, good view, good breakfast, good environment 👍🏻

Outstanding! So far the best hotel in Kuala Lumpur. Breakfast is well prepared with decent variety of food. The dining area view is superb. The room is very well maintained and housekeeping is well done. The mattress quality was great and no backache after waking up 👍 The staff are very polite and always greeted guest with warm welcome. The service is excellent. Definitely will come again and again.

I was seriously impressed with the breathtaking view of the Petronas Twin Towers and the KL Tower from my bedroom suite. My wife and myself loved everything about the service and hospitality. The swimming pool was a bit too cold for me other than that everything was amazing. Thanks a lot for making our stay a memorable one.