4.7/5Outstanding5691 Reviews
Zhumiao District Foshan|3.96km from downtown
As an international star-rated brand name, especially it claims itself as a 5-stars hotel in a big city, Foshan. The service level of the front desk is extremely bad. Firstly, some staff did not possess the ability to speak english with the customers. Secondly, the politeness of the first line staff should be better trained again, and re-trained again. How come the staff can challenge the customers by asking back some basic questions? this is not a 5-stars rated level of service standard to be delivered. I can only rate it as 2 stars in such level, even worse than in some smaller cities in China. I think the top management shall try to improve in these two aspects.