The room and the hotel building were clean and tidy!
There was a microwave, kettle, washing machine, dryer, and refrigerator in the room, which was very convenient!
I didn't quite know how to use the dryer, and I didn't know how to use it when I called the front desk, so it would have been helpful if there was a sign explaining how to use it.
We stayed with five people and only had the bare minimum amenities,
but there were only two toothbrushes, shampoo, and body soap.
There were five bath towels, but only one hand towel.
Maybe it was just because we checked in early, but it would have been helpful if there were enough for everyone.
The pool was large and beautiful, but it would have been nice to have a place to rest right next to the pool!
There was also a gym, and it was quite close to the airport and shopping malls, so it felt like it was within walking distance!
The place was really nice overall. The room was comfy for 2 adults, and the amenities were great — especially the pool, play area, gym, and billiards on the 9th floor. If you're bringing kids, note that the room with 2 single beds is tight; better to request a Queen bed. Everything felt clean, modern, and well-maintained.
A couple of things could’ve been better. There was a strong sewage smell from the toilet — likely due to the hotel being new. They provided an ionizer which helped, but the smell returned when unplugged. Reception offered a room transfer around 7pm, but we were already back and too tired to move.
Also, one of the staff members from housekeeping came into the room without knocking — not a huge deal, but definitely something that should be addressed. Still, it was a mostly good experience. With a few tweaks, this place could be awesome .Will definitely come back!
Great stay at this hotel! It’s budget-friendly but still clean, comfortable, and well-maintained. The staff were friendly and helpful, and check-in was quick and easy. The location was convenient too going to NAIA
LOVE this place. New building & new interior. Everything is new. The view is superb!!! Everything is comfortable.
I highly recommend this place & I’ll definitely tell my friends about it.
Grass Residence Tower iii 3034 is located in Manila, just 7.8 miles from Intramuros and 7.9 miles from Manila Cathedral. The property is around 6.8 miles from Malacanang Palace, 7.2 miles from SM Megamall, and 7.4 miles from Shangri-La Plaza. Free Wifi is available throughout the property and Smart Araneta Coliseum is 4.5 miles away.
The vacation home includes 1 bedroom, 1 bathroom, a seating area, and a fully equipped kitchen. A TV is offered. The accommodation is non-smoking.
Rizal Park is 8.3 miles from Grass Residence Tower iii 3034, while Fort Santiago is 8.3 miles from the property. Ninoy Aquino International Airport is 12 miles away.
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
Very helpful had a late check out and I only had to pay 100 pesos an hour and they were very understanding. All cool.
8 reviews
6.0/10
Price from
S$ 21
per night
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9.3/10
Very Good
GGuest UserFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
JJhon_theGreatInitially, the staff were accommodating, helping me settle in and providing the essentials I needed. However, within an hour, their responsiveness declined significantly. For instance, I requested access to the Wi-Fi, which was available, but they refused to share the password. Instead, one staff member suggested I purchase mobile data, which I found extremely disrespectful and unprofessional.
In terms of location, the hotel is conveniently situated near malls and shops, which is a positive aspect. However, the building itself raises serious safety concerns. There were numerous gas tanks stored near the staircase, and the constant smell of overused oil permeated the area. These conditions are hazardous, and I strongly urge a fire inspector to assess the premises immediately.
Overall, my experience was far from satisfactory. I was deeply disappointed with my stay and would not recommend this hotel to my friends or family. Red Doors needs to raise its standards and conduct thorough reviews of its partners to ensure guest satisfaction, enjoyment, and—most importantly—safety.
BbusabossThe room is clean and comfortable, but it is difficult to get water because there is a supply and the host is easy to talk to because sometimes the money is delayed, but when you ask for even a little while to extend for another day, the host doesn't complain anymore as long as he updates.
GGesille DenqueThe place is very accessible to shops, stores, and to the Naia 3 since i am traveling with my 11 years old son. Easy booking online through Trip.com
Provided my special request of a room with windows.
GGuest UserThe place was really nice overall. The room was comfy for 2 adults, and the amenities were great — especially the pool, play area, gym, and billiards on the 9th floor. If you're bringing kids, note that the room with 2 single beds is tight; better to request a Queen bed. Everything felt clean, modern, and well-maintained.
A couple of things could’ve been better. There was a strong sewage smell from the toilet — likely due to the hotel being new. They provided an ionizer which helped, but the smell returned when unplugged. Reception offered a room transfer around 7pm, but we were already back and too tired to move.
Also, one of the staff members from housekeeping came into the room without knocking — not a huge deal, but definitely something that should be addressed. Still, it was a mostly good experience. With a few tweaks, this place could be awesome .Will definitely come back!
GGuest UserGreat stay at this hotel! It’s budget-friendly but still clean, comfortable, and well-maintained. The staff were friendly and helpful, and check-in was quick and easy. The location was convenient too going to NAIA
MMartin DineenGreat hostel in the heart of Malate , bar and food served onsite , friendly staff , hot shower , bring your own soap , great value , a couple of days is enough , I recommend for those on a budget
Bbck23It was difficult to charge my phone because the location information was different, it was not easy to check in, and there was only one place where electricity was available.
PPrincess PaulineLOVE this place. New building & new interior. Everything is new. The view is superb!!! Everything is comfortable.
I highly recommend this place & I’ll definitely tell my friends about it.
HHAIFENGIt's close to the airport, but it's inconvenient to use a car. The renovation of a small room belonging to a residential area, there is no problem for a single person, and friends may not be in the same building if they go together. The front desk is very hard to find, the kind that belongs to the personal type.
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