Replenish your honeymoon with your wife and enjoy the resort at a glance. The environment is so good that you can jump out into the Indian Ocean to go swimming and snorkeling every day. The sea is full of colorful tropical fish, sharks, devil fish, sea urchins and sea cucumbers. The service was very great, and there were kind smiles everywhere, especially the Siranthe of the pool bar, which gave me a very deep impression. I can understand what a super service is from the time I haven't started. We stayed on the 3rd, but arrived in Male on the 2nd night. The resort had communicated with my hotel in Male in advance. The next day I should go back to the airport to take the inland plane. set. E-mail English communication before departure is also afraid of any problems in the middle of the mistakes, but in the end I found that my fears are superfluous, really do not have to worry about anything. The only downside is that there are too few restaurants and food choices in the resort. The buffet for dinner is really good. If you want to go, you really need to bring more snacks and some instant noodles.
Opportunities for improvement:
Rooms
1. consider using small bottles of water that can fit into the bar fridge. Cold water after a hot day is a game changer!
Melange
1. Surf and turf: the big prawns and lobster meat were frozen and were not really attractive. After grilling, the meat turned out to be partially soggy, which is a turn off.
2. Suggestion: for the grill, cook to order instead of preparing the food and leaving it under a heater lamp. I.e. lamb cutlets, pork chops, grilled sea bass etc. Freshly grilled food taste better and maintains the high quality. Grilled food left under a heater lamp becomes either soggy or too tough.
3. Same suggestion for breakfast waffles: make to order rather than leave it on the plates ready to go.
Examples of great service:
1. Mariana helped prepare a ice bucket of champagne for us even though the honeymoon comment was not originally registered by trip.com and pullman. She was very helpful and remembers what clients say. Top marks and greatly appreciated!
2. All buggy drivers greet upon pick up and some even went out of their way to reverse so we can video manta rays in shallow waters off our villa. Truly deserving of the great service tag!
3. All waiters serving at all restaurants always asks whether we want water to start off. It feels like an SOP but we love it! Consistent and service with a smile!
Was truly a great experience and would love to come back again!
Exceptional place to stay in Maldives, we extended our holiday for another week after seeing the resort. Normally Maldives resorts are very small in nature due to being an island concept. But having two islands connected with a bridge gives you more freedom and options to choose from with ton of different restaurants and places to spend your holiday.
We arrived at Male Airport by plane and boat, which took about seven hours.
The residence staff was there to greet us, so we were able to get to our accommodation without much trouble. Other than that, the underwater environment, the hotel's cleanliness and interior, the staff's service, the restaurant food, and the endless supply of drinks were all excellent.
However, when we went to the beach club for lunch, no one greeted us, so we just stood there blankly, and our drinks were missing. Also, an ant was found in the flower decorations on our food, and the staff just looked at it. We didn't complain, as we planned to never visit again.
Nevertheless, the other facilities, staff service, and hospitality were all excellent, so I gave it a 5-star rating.
The hotel is far from Male and has to be transferred to an inland flight. Fortunately, the hotel has arranged a lounge in Malé Airport with buffet and wifi. Because the weather is not very good, the piers arriving at the hotel are quite large. The pool beach house is large and comfortable, the pool is on the edge of the beach and there is an open-air bathroom in addition to the regular bathroom. The water house is slightly smaller than the pool beach house, but the scenery is better and the privacy is stronger. The floor-to-ceiling windows on the waterfront of the water house can be opened, and the sea view can be enjoyed on the bed, but it is not 180 degrees, and there is a TV block in the middle. Breakfast is a la carte + buffet style. You can order two dishes and one drink. Only fruit, bread, water and milk are self-service. Dinner is an order, a starter + a main course + a dessert, basic to eat, but water and drinks are available for an extra charge, and the chef's recommended dishes on the menu are also charged, but can enjoy 50 %discount. Consumption on the island is more expensive, and service fees and taxes are added. The SPA experience is good, there is a Spa village, only 30 minutes of honeymoon experience. The island has a nice view but only one main beach. Affected by the seawater warming in 17 years, the staghorn corals in the offshore area are seriously damaged. They are more distressed, but there are signs of recovery. There are still more creatures in the sea. Snorkeling can see small white fin sharks, small black fin sharks, eagle owls and crickets. Island reef diving is more general, mainly because the coral is seriously damaged, the boat dive to other islands, it is more expensive, but a sister who heard it said it is very good, and surely, the horse diving is good. The weather is not very good. There are no sunny days in the evening. The last night I got up at 4 in the morning and finally saw the starry sky. It was really spectacular, but the angle was not good, I couldn’t shoot it, and it didn’t take long to be bright. The return hotel arrangement is better, the itinerary is informed in advance, and arriving in Male will help you arrange a pick-up hotel transfer or transfer. Overall, this honeymoon is not bad, except for the weather and the distressing corals.
住的沙灘房,臨海邊。島的浮潛還行,珊瑚也不少白化,但是總體魚不少,能看見海龜,蝠鱝,鯊魚。前台碼頭能看到不少魚,還有水屋一側珊瑚魚也不少。設施有點老舊,房間中規中矩。新水屋建的不錯,挺現代。食物總體不錯。説是一價全包 all in, 房間裏冰箱軟飲是收費的。
酒店管家客服比較冷淡。自己訂的,郵件回覆不及時。最後有點失望是,我們回國的機票是晚上8點半,酒店居然早晨4點半讓我們起來走。到馬累機場才6點50,害的我們一家在馬累耗了一整天。客服居然説沒有看到我給他們發的郵件和回程飛機訊息,我出發前早就發了。島上有各種活動,還不錯。另外租皮划艇漿板還要收費,不像別的島大方。
Apart from being expensive, nothing is wrong. There are few guest rooms on the entire island, so there are few people and strong privacy. The room was large and there was a butler service. It would be nice to communicate directly with the butler. Sand houses and water houses have their own characteristics. If you want to snorkel, I recommend sand houses. The beach reefs out of sand houses are better and suitable for snorkeling. The view of the water house is also invincible, the sea can be seen from all angles, but the snorkeling is almost.
Outstanding
44 reviews
9.8/10
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8.9/10
Very Good
Very good experience and all staff are friendly and helpful. Awesome experience.
This is the most amazing hotel and room I have ever stayed. The hotel service staff is amazingly friendly and helpful, the food with all inclusive package is amazing as well since there are two hotels in two connecting islands and you can dine in the different restaurants of either one of them anytime you want in the package. The island or islands are fabulous and you can easily transport with either buggy or personel bikes given to each room. From the reef areas you can see most of the fish Maldives has to offer; turtles, 2m reef sharks and all the species of fish. Cannot recommend more..
One of the most amazing resorts we have been to - so exceptional in every way. The staff at this resort are the ones who make your special occasion even more special. From the time you land at Male all the way to when you leave Male absolutely amazing. The location is stunning and so are the Villa’s. Special mention to Nisha in the restaurant as she was exceptional. Thank you so much Team Pullman Maamutaa❤️
Really enjoyed staying in The Residence. Beautiful beach, cozy room, friendly staffs, nice food. Excellent transport arrangement. Absolutely, will consider for a second stay!
王王Apart from being expensive, nothing is wrong. There are few guest rooms on the entire island, so there are few people and strong privacy. The room was large and there was a butler service. It would be nice to communicate directly with the butler. Sand houses and water houses have their own characteristics. If you want to snorkel, I recommend sand houses. The beach reefs out of sand houses are better and suitable for snorkeling. The view of the water house is also invincible, the sea can be seen from all angles, but the snorkeling is almost.
First of all, as a well-known five-star hotel, Park Hyatt is fully qualified in every aspect. In terms of service, basically all services are in place. This time there was a Chinese housekeeper Zac, who worked very attentively and promptly. Especially when leaving, when the speedboat left the dock for a while, we looked back and found that seven or eight staff members had been waving goodbye. It was very heartwarming. All the waiters are more introverted and more careful. Environment: The island where the hotel is located is far away from Male. After the plane arrives at Male Airport, you need to transfer to a domestic flight and fly for an hour. After getting off the plane, you need to take a speedboat for about 30 minutes to arrive. It's really far. I asked people on the same flight and they said they came because they thought the diving environment here was good. Because this is our fourth time to the Maldives, there is a comparison, and it is slightly better than other islands when diving. We snorkeled around three-quarters of the island, there are good corals, turtles, and many fish. There are large fish schools when diving, and we encountered dolphins when fishing at sea. Facilities: Meet five stars, lack a little richness. Hygiene: No problem. Service: Let's talk about food and beverage. The buffet is slightly worse than the Four Seasons Hotel, but there is a small Japanese restaurant Koi, which tastes good and innovative. In addition, during the Spring Festival, there is a special dinner specially prepared by a Chinese chef, which is of good quality. In general, it is very good. If I have to be picky, it would be better if I want a little more taste and richness than a five-star hotel. Of course, watching the stars at night on the beach is also a very unforgettable experience. Sea fishing can catch big fish.
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