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Juanda International Airport to Johor Bahru Senai International Airport flight

Explore the cheapest one-way and round-trip flights from Juanda International Airport to Johor Bahru Senai International Airport over the next 90 days, with one-way fares from TWD 2,254 and round-trip from TWD 5,167. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 11 | Indonesia Airasia
      TWD 2,254 TWD 3,283
      31% off
      31% off
      TWD 3,283 TWD 2,254
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Thu, Nov 19 | Indonesia Airasia
      TWD 2,259 TWD 5,965
      62% off
      62% off
      TWD 5,965 TWD 2,259
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Nov 20 | Indonesia Airasia
      TWD 2,264 TWD 3,450
      34% off
      34% off
      TWD 3,450 TWD 2,264
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 6 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sun, Nov 15 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Sat, Nov 14 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 13 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 18 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Mon, Nov 16 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 07:30
      2h 15m
      Direct
      JHB 10:45
      Surabaya - Johor Bahru | Sun, Nov 29 | Indonesia Airasia
      JHB 11:15
      2h 25m
      Direct
      SUB 12:40
      Johor Bahru - Surabaya | Tue, Dec 1 | Indonesia Airasia
      TWD 5,167 TWD 9,023
      43% off
      43% off
      TWD 9,023 TWD 5,167
    • SUB 07:30
      2h 15m
      Direct
      JHB 10:45
      Surabaya - Johor Bahru | Fri, Nov 27 | Indonesia Airasia
      JHB 11:15
      2h 25m
      Direct
      SUB 12:40
      Johor Bahru - Surabaya | Sun, Nov 29 | Indonesia Airasia
      TWD 5,172 TWD 9,023
      43% off
      43% off
      TWD 9,023 TWD 5,172
    • SUB 11:50
      2h 15m
      Direct
      JHB 15:05
      Surabaya - Johor Bahru | Mon, Nov 2 | Indonesia Airasia
      JHB 17:15
      2h 20m
      Direct
      SUB 18:35
      Johor Bahru - Surabaya | Thu, Nov 5 | Indonesia Airasia
      TWD 5,279 TWD 9,023
      41% off
      41% off
      TWD 9,023 TWD 5,279
    • SUB 13:30
      2h 15m
      Direct
      JHB 16:45
      Surabaya - Johor Bahru | Tue, Nov 10 | Indonesia Airasia
      JHB 10:00
      2h 20m
      Direct
      SUB 11:20
      Johor Bahru - Surabaya | Sat, Nov 14 | Indonesia Airasia
      TWD 5,279
      41% off
      TWD 9,023 TWD 5,279
    • SUB 07:30
      2h 15m
      Direct
      JHB 10:45
      Surabaya - Johor Bahru | Thu, Nov 12 | Indonesia Airasia
      JHB 10:00
      2h 20m
      Direct
      SUB 11:20
      Johor Bahru - Surabaya | Sat, Nov 14 | Indonesia Airasia
      TWD 5,279
      41% off
      TWD 9,023 TWD 5,279
    • SUB 11:50
      2h 15m
      Direct
      JHB 15:05
      Surabaya - Johor Bahru | Wed, Nov 11 | Indonesia Airasia
      JHB 16:40
      2h 25m
      Direct
      SUB 18:05
      Johor Bahru - Surabaya | Wed, Nov 18 | Indonesia Airasia
      TWD 5,460
      39% off
      TWD 9,023 TWD 5,460
    • SUB 12:55
      2h 15m
      Direct
      JHB 16:10
      Surabaya - Johor Bahru | Wed, Dec 16 | Indonesia Airasia
      JHB 10:00
      2h 20m
      Direct
      SUB 11:20
      Johor Bahru - Surabaya | Sat, Dec 19 | Indonesia Airasia
      TWD 5,661
      37% off
      TWD 9,023 TWD 5,661
    • SUB 13:30
      2h 15m
      Direct
      JHB 16:45
      Surabaya - Johor Bahru | Thu, Nov 5 | Indonesia Airasia
      JHB 10:00
      2h 20m
      Direct
      SUB 11:20
      Johor Bahru - Surabaya | Sat, Nov 7 | Indonesia Airasia
      TWD 5,797
      36% off
      TWD 9,023 TWD 5,797
    • SUB 07:30
      2h 15m
      Direct
      JHB 10:45
      Surabaya - Johor Bahru | Thu, Nov 19 | Indonesia Airasia
      JHB 10:00
      2h 20m
      Direct
      SUB 11:20
      Johor Bahru - Surabaya | Sat, Nov 21 | Indonesia Airasia
      TWD 5,797
      36% off
      TWD 9,023 TWD 5,797
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
      JHB 15:00
      6h
      Direct
      SUB 16:00
      Johor Bahru - Surabaya | Tue, Oct 27 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 11 | Indonesia Airasia
      TWD 2,254 TWD 3,283
      31% off
      31% off
      TWD 3,283 TWD 2,254
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Thu, Nov 19 | Indonesia Airasia
      TWD 2,259 TWD 5,965
      62% off
      62% off
      TWD 5,965 TWD 2,259
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Nov 20 | Indonesia Airasia
      TWD 2,264 TWD 3,450
      34% off
      34% off
      TWD 3,450 TWD 2,264
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 6 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sun, Nov 15 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Sat, Nov 14 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 13 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 18 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Mon, Nov 16 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Nov 20 | Indonesia Airasia
      TWD 2,264 TWD 4,009
      44% off
      44% off
      TWD 4,009 TWD 2,264
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Dec 4 | Indonesia Airasia
      TWD 2,332 TWD 4,009
      42% off
      42% off
      TWD 4,009 TWD 2,332
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sat, Dec 5 | Indonesia Airasia
      TWD 2,332 TWD 4,009
      42% off
      42% off
      TWD 4,009 TWD 2,332
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Sun, Nov 8 | Indonesia Airasia
      TWD 2,342
      42% off
      TWD 4,009 TWD 2,342
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Nov 27 | Indonesia Airasia
      TWD 2,342
      42% off
      TWD 4,009 TWD 2,342
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sat, Dec 12 | Indonesia Airasia
      TWD 2,371
      41% off
      TWD 4,009 TWD 2,371
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Thu, Oct 29 | Indonesia Airasia
      TWD 2,391
      40% off
      TWD 4,009 TWD 2,391
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sat, Oct 31 | Indonesia Airasia
      TWD 2,391
      40% off
      TWD 4,009 TWD 2,391
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Oct 30 | Indonesia Airasia
      TWD 2,391
      40% off
      TWD 4,009 TWD 2,391
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Thu, Oct 29 | Indonesia Airasia
      TWD 2,391 TWD 8,583
      72% off
      72% off
      TWD 8,583 TWD 2,391
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Oct 30 | Indonesia Airasia
      TWD 2,391 TWD 8,583
      72% off
      72% off
      TWD 8,583 TWD 2,391
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Tue, Oct 27 | Indonesia Airasia
      TWD 2,405 TWD 8,583
      72% off
      72% off
      TWD 8,583 TWD 2,405
    • SUB 07:30
      2h 15m
      Direct
      JHB 10:45
      Surabaya - Johor Bahru | Wed, Oct 28 | Indonesia Airasia
      TWD 2,537
      70% off
      TWD 8,583 TWD 2,537
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Sun, Oct 25 | Indonesia Airasia
      TWD 3,197
      63% off
      TWD 8,583 TWD 3,197
    • SUB 11:50
      2h 15m
      Direct
      JHB 15:05
      Surabaya - Johor Bahru | Sat, Oct 24 | Indonesia Airasia
      TWD 3,222
      62% off
      TWD 8,583 TWD 3,222
    • SUB 05:05
      6h 55m
      1 stop
      JHB 13:00
      Surabaya - Johor Bahru | Sat, Oct 24 | Indonesia Airasia
      TWD 3,002
      65% off
      TWD 8,583 TWD 3,002
    • SUB 10:05
      6h 40m
      1 stop
      JHB 17:45
      Surabaya - Johor Bahru | Sun, Oct 25 | Batik Air
      TWD 3,143
      63% off
      TWD 8,583 TWD 3,143
    • SUB 13:25
      7h
      1 stop
      JHB 21:25
      Surabaya - Johor Bahru | Mon, Oct 26 | Indonesia Airasia
      TWD 3,197
      63% off
      TWD 8,583 TWD 3,197
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
      Find more flights
      Find more flights
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 11 | Indonesia Airasia
      TWD 2,254 TWD 3,283
      31% off
      31% off
      TWD 3,283 TWD 2,254
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Thu, Nov 19 | Indonesia Airasia
      TWD 2,259 TWD 5,965
      62% off
      62% off
      TWD 5,965 TWD 2,259
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Fri, Nov 20 | Indonesia Airasia
      TWD 2,264 TWD 3,450
      34% off
      34% off
      TWD 3,450 TWD 2,264
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 6 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Sun, Nov 15 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Sat, Nov 14 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Fri, Nov 13 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 11:55
      2h 15m
      Direct
      JHB 15:10
      Surabaya - Johor Bahru | Wed, Nov 18 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:40
      2h 15m
      Direct
      JHB 16:55
      Surabaya - Johor Bahru | Mon, Nov 16 | Indonesia Airasia
      TWD 2,268
      31% off
      TWD 3,283 TWD 2,268
    • SUB 13:00
      17h 25m
      1 stop
      JHB 14:00
      Surabaya - Johor Bahru | Sun, Oct 25 | Normal Airline
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Crossed out prices are calculated based on the average price of the corresponding route on Trip.com.

Trip.com Price Insights: Flights from Juanda International Airport to Johor Bahru Senai International Airport

Which month has the cheapest one-way flights from Juanda International Airport to Johor Bahru Senai International Airport?

The data is based on Trip.com data from the past 12 months and shows the average one-way fares by month from Juanda International Airport to Johor Bahru Senai International Airport.

Based on Trip.com data from the past 12 months, the cheapest one-way flights from Juanda International Airport to Johor Bahru Senai International Airport are usually in February, with an average price of TWD 2,204. June sees the highest fares, around TWD 4,686.

TWD 4,686
TWD 3,445
TWD 2,204
TWD 963
    Cheapest
  • TWD 3,171
    Oct
  • TWD 2,595
    Nov
  • TWD 3,536
    Dec
  • TWD 3,113
    Jan
  • TWD 2,204
    Feb
  • TWD 3,406
    Mar
  • TWD 4,512
    Apr
  • TWD 4,413
    May
  • TWD 4,686
    Jun
  • TWD 3,798
    Jul
  • TWD 3,789
    Aug
  • TWD 3,641
    Sep

Which day of the week has the cheapest flights from Juanda International Airport to Johor Bahru Senai International Airport?

The data is based on Trip.com data from the past 12 months and shows the average fares by each day of the week from Juanda International Airport to Johor Bahru Senai International Airport.

Based on Trip.com data from the past 12 months, the cheapest day for flights from Juanda International Airport to Johor Bahru Senai International Airport is Monday, with average prices lower than other days. Try to avoid departing on Saturday, as fares are typically the highest.

TWD 3,790
TWD 3,563
TWD 3,336
TWD 3,109
  • TWD 3,336
    Mon
  • TWD 3,691
    Tue
  • TWD 3,523
    Wed
  • TWD 3,482
    Thu
  • TWD 3,443
    Fri
  • TWD 3,790
    Sat
  • TWD 3,469
    Sun

Which airline offers the cheapest flights from Juanda International Airport to Johor Bahru Senai International Airport?

The cheapest airline flying from Juanda International Airport to Johor Bahru Senai International Airport is Indonesia Airasia (from TWD 2,239) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Indonesia Airasia
From TWD 2,239
Batik Air Malaysia
From TWD 2,659
Batik Air
From TWD 2,708
Super Air Jet
From TWD 3,608
Malaysia Airlines
From TWD 3,696
Lion Air
From TWD 3,710
Citilink
From TWD 3,872
Pelita Air
From TWD 3,955
Garuda Indonesia
From TWD 5,636
Singapore Airlines
From TWD 7,425

Find more flights and airlines

What is the flight schedule from Juanda International Airport to Johor Bahru Senai International Airport?

Check the schedule for flights from Surabaya to Johor Bahru and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. QZ392

    Juanda International Airport

    11:50

    SUB

    2h 15m

    15:05

    JHB

    - M - W T F S
    Search

  2. QZ320

    Juanda International Airport

    05:05

    SUB

    2h 35m

    Direct

    08:40

    KUL

    S M T W T F S
    Search

  3. AK6042

    Kuala Lumpur International Airport

    09:00

    KUL

    55m

    Direct

    09:55

    JHB

    S M T W T F S

  4. QZ324

    Juanda International Airport

    13:30

    SUB

    2h 40m

    Direct

    17:10

    KUL

    S M T W T F S
    Search

  5. AK6037

    Kuala Lumpur International Airport

    14:40

    KUL

    55m

    Direct

    15:35

    JHB

    S M T W T - S

  6. QZ322

    Juanda International Airport

    11:20

    SUB

    2h 40m

    Direct

    15:00

    KUL

    S M T W T F S
    Search

  7. AK6038

    Kuala Lumpur International Airport

    19:10

    KUL

    55m

    Direct

    20:05

    JHB

    S M T W T F S

  8. QZ324

    Juanda International Airport

    13:30

    SUB

    2h 40m

    Direct

    17:10

    KUL

    S M T W T F S
    Search

  9. AK6038

    Kuala Lumpur International Airport

    19:10

    KUL

    55m

    Direct

    20:05

    JHB

    S M T W T F S

  10. QZ324

    Juanda International Airport

    13:30

    SUB

    2h 40m

    Direct

    17:10

    KUL

    S M T W T F S
    Search

  11. AK6048

    Kuala Lumpur International Airport

    07:15

    KUL

    55m

    Direct

    08:10

    JHB

    S M T W T F S
Find more flights and airlines

About Juanda International Airport and Johor Bahru Senai International Airport

Learn about Juanda International Airport (SUB) and Johor Bahru Senai International Airport (JHB) — including location, terminals, transportation, and travel tips.

Flight distance 1,426.24km
Cheapest one-way ticket price TWD 2,254
Cheapest return ticket price TWD 5,167

FAQs for Juanda International Airport to Johor Bahru Senai International Airport Flights

  • How many daily flights are there from Juanda International Airport (SUB) to Johor Bahru Senai International Airport (JHB)?

    There are around 1 daily flights from Juanda International Airport (SUB) to Johor Bahru Senai International Airport (JHB).
  • The earliest flight from Juanda International Airport to Johor Bahru Senai International Airport departs at 11:50, and the last departs at 13:30, with about 1 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Juanda International Airport (SUB) to Johor Bahru Senai International Airport (JHB) is quite popular. Without considering departure times or holidays, tickets cost around TWD 3,412 in October, the most expensive month to book this route.
  • The earliest flight departs from Juanda International Airport (SUB) at 07:30 and arrives in Johor Bahru Senai International Airport (JHB) at 10:45.
    • The distance from Johor Bahru Senai International Airport to downtown is about 21km, by taxi about 40 minutes.
  • Indonesia Airasia is a very popular airline operating an average of 209 flights per month.
  • One-way flights from Juanda International Airport to Johor Bahru Senai International Airport currently start from TWD 2,254, and round-trip fares start from TWD 5,167. The current lowest fare is a Indonesia Airasia flight departing on Wed, Nov 11; prices may vary depending on availability.
  • Yes. Indonesia Airasia operate direct flights from Juanda International Airport to Johor Bahru Senai International Airport, with an average flight time of 2 hours 5 minutes, and around 5 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Juanda International Airport to Johor Bahru Senai International Airport is TWD 4,372. Prices may vary depending on the departure date, airline, and availability.
  • Indonesia Airasia are the most popular budget airlines flying from Juanda International Airport to Johor Bahru Senai International Airport, with one-way fares starting from TWD 2,254. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Juanda International Airport to Johor Bahru Senai International Airport operates around 5 weekly flights, mainly by Indonesia Airasia. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Juanda International Airport and Johor Bahru Senai International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the lowest estimated prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are shown before payment. Charges for checked baggage, meals, Wi-Fi, and other optional services may also appear in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page have been updated within the last 24 hours, and with many routes refreshed in real time. The more popular the route, the more accurate the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.