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Frequently Asked Questions

  • Does Vanilla Air have baggage allowance?

    0-1 pieces of luggage are usually permitted for each economy class passenger traveling with Vanilla Air (JW). This information can vary depending on your flight, so be sure to check your itinerary.
  • What are the main airports used by Vanilla Air (JW) when flying to Singapore?

  • In response to COVID-19, does Vanilla Air (JW) allow free date changes or free cancellations?

    Airline policies vary depending on your ticket type, departure time, and destination. Please confirm specific policies with the airline before booking.