This was my second time renting a car from Sanhe Auto in Macau this year, and it was another excellent experience. Fanny confirmed our arrival time via WeChat and arrived at the border gate on time to pick us up in the rented car. Since I was familiar with the process, I signed the contract, paid the deposit via Alipay, and then picked up the car keys and drove off. That day, I needed to quickly move my family between different locations in Macau (near the Ruins of St. Paul's on the main island, Galaxy Macau and The Venetian Macao in Cotai, and near Estrada de Cinco de Outubro in Coloane, etc.). Personally, I think renting a car and driving around Macau is very efficient and enjoyable, provided you have the driving skills. Local traffic is efficient and law-abiding, making for a great experience.
Sanhe Auto continues to be very attentive and meticulous in its car rental business. This time, I chose a Toyota Roomy. The car was in excellent condition, with a clean exterior and interior, a full tank of gas, and included a charging cable and phone holder for convenient navigation. The car key had a Macau pass for easy parking payment, and there were even small bottles of water in the cup holder. The Toyota Roomy, despite its small size as a mini MPV, boasts highly efficient interior space utilization. The interior feels spacious, and both rear sliding doors are power-operated. The space utilization and electronic features of this model truly exceeded my expectations. It's a shame it's not introduced to mainland China; it just goes to show Toyota's innovative approach to small cars.
After using the car that evening, I filled up the tank and picked up Fanny on the main island. She took us back to the border gate, and we were ready to leave. Since I hadn't committed any traffic violations or used my Macau Pass that day, Fanny refunded my deposit shortly afterward.
These two car rental experiences impressed me with Fanny's excellent character and service; she was always considerate of her customers. Sanhe Car Rental also demonstrated a keen eye for small car models and their attentive service in preparing the vehicles. For my first car rental in Macau, I chose Sanhe Car Rental not only because it was the only company on Ctrip offering car rental services in Macau, but also because I saw the thoughtful customer reviews on Ctrip. My positive review for my first rental was also posted on Ctrip, so I didn't hesitate to choose Sanhe Car Rental again for my second Macau rental. I'm very satisfied that the rental company is willing to put in the effort and trust its customers in such a small market as Macau car rental.