Stayed here on business…
When entered the room it smelt heavy of smoke which was strange as non smoking hotel…
Reception was very apologetic and changed us the room straight away…
Great place to stay when visiting the area. Great breakfast, helpful and friendly staff. There is a limited dinner menu consIsting oh pizza, pasta, salads and burgers. Rooms are also very clean with large comfortable beds and all newly refurbished in 2019. Parking is available on-site. There is a code to get out, which is given to guests and available from reception.
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
This was literally a stop over during Covid an essential trip. Staff were pleasant and helpful. Our room upon arrival looked clean and we literally just crashed. However, inthe morning we discovered a pair of dirty socks from previous occupants left on the side
cupboard and sachets of sweetener between the sheets and the mattress! Unacceptable at the best of times nevermind during a worldwide pandemic. Reported to staff who apologised and are handling complaint. Staff very apologetic but simply unacceptable.
Fantastic service from the moment I had checked in. Staff at the desk were polite and quick to resolve my requested room move. One of the nicest hotels I have stayed in by far. Rooms a good size and the view was lovely, i loved the mini fridge, i was able to store my drinks in there. Checkout process nice and easy too. Will stay here again definitely
Overall, the price is good, very close to the highway, easy to drive, free parking, the hotel is on the 12th floor is a restaurant, things are delicious, the surroundings of the hotel are average, rooms are ok, 8-10 minutes by car Supermarket ALDI, 8-10 minutes there is a Chinese food formerly known as China Garden, now called New Beijing, the price is real, the taste is authentic, there are many Western food next to it. The restaurant is located in the town center. After dinner, you can see the town. It is very beautiful.
Breakfast is medium.
A great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge.
Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon
Hotel generally, but in order to enter the playground early the next morning, it is worth the room sheets are a bit cotton wool. The bed is uncomfortable. The bed is a bed for one person. It is a bit difficult to sleep with a child. The triple room is actually an extra bed. Instead, the extra bed is a big one. Add the child to sleep together. Micro can cope with the hotel near the convenience store. It is recommended to buy delicious and drinking water when you go. The hotel sells ordinary water for more than 2 pounds. It is not worth the location. It is remote and there is a restaurant. We brought our own noodles and cooked in the room! It takes about 20 pounds and 15 minutes to call Uber from Birmingham International. By the way, tickets for the park will be discounted online in advance and you can enter the park at 10 o'clock in advance (open at 10:30). When we went, there were not many people. For more than 2 hours, we played all the facilities in the children's area. The roller coaster children brushed it three times. It was worth the fare.
Very Good
107 reviews
8.4/10
Price from
S$ 153
per night
Check Availability
See All Hotels With Bar in Staffordshire
Latest Reviews for Staffordshire Hotels
See all
8.7/10
Very Good
CCarl Hudson 1987Stayed here on business…
When entered the room it smelt heavy of smoke which was strange as non smoking hotel…
Reception was very apologetic and changed us the room straight away…
RRaisaYFantastic service from the moment I had checked in. Staff at the desk were polite and quick to resolve my requested room move. One of the nicest hotels I have stayed in by far. Rooms a good size and the view was lovely, i loved the mini fridge, i was able to store my drinks in there. Checkout process nice and easy too. Will stay here again definitely
JJGood location for Alton Towers, but not much nearby.
Service was mixed - duty managers were good and very helpful. Bar staff were average, breakfast staff were below average. They only have one member of staff for breakfast, which is not great if there are more than a few guests. They also charge extra for hash browns in the full English breakfast. The hotel room and restaurant were clean and tidy. Rooms do not have air con and the heating was on high, no way to turn down the radiators without assistance, but unfortunately the reception closes at around 10pm. Overall our stay was adequate but we probably won't be returning.
EExplorettaThis place was nice. The room was a little out dated but it was clean and the bed and pillows were very comfortable. The wi-fi wasn’t the best and the tv was blocked from connecting to the wifi so no Netflix etc. The staff on reception were very friendly.
We didn’t take breakfast but we ate dinner in there restaurant, reasonably priced and some good meal options and deals, it was a bit loud as it’s also a bar.
EEllistonBrady-EllistonCheck-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
GGuest UserA great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge.
GGuest UserLocation is 10 mins in car from Stoke station, breakfast is a good standard. Gym is decent for a hotel, not massive but 2 treadmills. I have stayed here before, but the rooms were very hot, far too hot, asked for a fan but it was not provided. The pillows were feather and very soft, had the worst night sleep I can recall in a hotel for a long time.
JJaneJaneyLamHotel generally, but in order to enter the playground early the next morning, it is worth the room sheets are a bit cotton wool. The bed is uncomfortable. The bed is a bed for one person. It is a bit difficult to sleep with a child. The triple room is actually an extra bed. Instead, the extra bed is a big one. Add the child to sleep together. Micro can cope with the hotel near the convenience store. It is recommended to buy delicious and drinking water when you go. The hotel sells ordinary water for more than 2 pounds. It is not worth the location. It is remote and there is a restaurant. We brought our own noodles and cooked in the room! It takes about 20 pounds and 15 minutes to call Uber from Birmingham International. By the way, tickets for the park will be discounted online in advance and you can enter the park at 10 o'clock in advance (open at 10:30). When we went, there were not many people. For more than 2 hours, we played all the facilities in the children's area. The roller coaster children brushed it three times. It was worth the fare.
GGuest UserI arrived late, around midnight, night staff could have been more welcoming, however, the room was clean, with an opening window. Tea coffee tray was standard. Nice lighting in the bedroom, toiletries in the bathroom and super hot powerful shower! There was an iron, and hairdryer, always useful when you have work the next day! Free breakfast, croissants weren’t very fresh or tasty but the yogurt was nice with fruit and honey available.
GGuest UserBeautiful hotel, lovely friendly staff, comfortable clean room with new upgraded decor and great facilities, relaxing and easy access to parks, the hotel needs more staff to cater to guests as there are not enough staff members to accommodate the amount of guests especially when it is dinner time, some food was served cold but only on certain days so I am assuming they have different chefs for some days, as mostly the food was perfect and amazing!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.