The environment is good, but just the cooperated restaurant “Fat Goose” not worth the price… We ordered 3 dishes for 2 people 60 USD was spent with very simple food quality and taste… It wasn’t that good until me and my partner had to go to another restaurant rather than staying there. Hope resort could pay attention to that because it really affects the review overall.
Hotel near City Center,Sihanoukville2.5% of visitors choose this area
GGuest User2025.11.11
My friends told me that this place is not what it used to be. I didn't like the manager's attitude towards me as a tenant. On the first day, I asked to extend my stay for one night, and he came to me without warning. I was eating at the time. Secondly, there is no soundproofing here. Every conversation you have will be heard from the hallway. Also, if for some reason you need to go to bed late, be prepared to be woken up early. The bedding really leaves something to be desired, but I had my own bedding. The kitchen area had good ventilation. All the dishes are provided. There is a pot, but no stove. My sink drain was clogged with someone else's hair. It had been there for so long that mold had formed on it, but no one was going to clean it up, so I did. I'm not a pig, and I'm not going to live in filth. The bathroom is extremely small. Bathrooms like this need a different kind of renovation, not the one that's currently being done. What upset me the most was the moment of my eviction. I notified the manager of my departure time a day in advance. It was fixed. He asked me twice because I wrote a complicated sentence in English. I should have used simpler English. But the next day, when I was checking out, I asked to be escorted to my car because I had a lot of bags. But the manager said he was not at the hotel and there was no one there at the moment. No one could help me. I am a strong girl. It is not difficult for me to cope with this on my own. The problem was that when the car arrived, the security guard said he would not allow me to load my belongings into the car without confirmation of my eviction. And I wasted my time waiting for clarification of the circumstances. On the positive side, I liked that the pool was always warm and very large. There is also a shopping center nearby.
The hotel is new and still in the construction phase. It is and will be a gorgeous hotel and a definite 10 when everything is completed. I would recommend that the housekeeping staff be trained on proper cleaning and a checklist so that the rooms are ready for guest. A guest should not be expected to to remind staff what is needed in the room. Since there are no signage to inform staff if cleaning is required staff should at least knock and inquire if said service is needed. The only other issue for me was the distance from the city center. If you are looking for a place away from the hustle and bustle of the city center then this space is perfect. The view is worth every cent and more. I stayed for five nights but would have stayed longer if it was a little closer to the city center. All in all I will give it a 9+. I would love to go back when all the construction and the community planning is all done. The view from my window. .
The water quality is so bad that there is sand stuck in my hair! The water pipes in the hotel need to be improved, but the other environments are OK, bright and spacious! But it's really too bright. I suggest adding some blackout cloth.
Otres River Apartments offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Should you require transportation to or from the airport, serviced apartment is able to organize it prior to your arrival date.Taxi offerings at the serviced apartment enhance the ease of discovering Sihanoukville. Visitors can take advantage of complimentary parking directly at the serviced apartment.Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the serviced apartment's ticket service and tours. Traveling with minimal baggage is achievable at Otres River Apartments, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at Otres River Apartments is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Otres River Apartments, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Otres River Apartments offers toiletries and towels in the restrooms of specific accommodations. For those who prefer savoring meals within their personal space, Otres River Apartments offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Visitors who enjoy preparing their own culinary delights will appreciate the presence of an on-site BBQ facilities and shared kitchen at this location. Otres River Apartments provides a superb assortment of leisure amenities for guests to enjoy.Make certain to allocate time for discovering the shoreline, easily reachable right from the serviced apartment. Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.
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6.7/10
GGuest UserMy friends told me that this place is not what it used to be. I didn't like the manager's attitude towards me as a tenant. On the first day, I asked to extend my stay for one night, and he came to me without warning. I was eating at the time. Secondly, there is no soundproofing here. Every conversation you have will be heard from the hallway. Also, if for some reason you need to go to bed late, be prepared to be woken up early. The bedding really leaves something to be desired, but I had my own bedding. The kitchen area had good ventilation. All the dishes are provided. There is a pot, but no stove. My sink drain was clogged with someone else's hair. It had been there for so long that mold had formed on it, but no one was going to clean it up, so I did. I'm not a pig, and I'm not going to live in filth. The bathroom is extremely small. Bathrooms like this need a different kind of renovation, not the one that's currently being done. What upset me the most was the moment of my eviction. I notified the manager of my departure time a day in advance. It was fixed. He asked me twice because I wrote a complicated sentence in English. I should have used simpler English. But the next day, when I was checking out, I asked to be escorted to my car because I had a lot of bags. But the manager said he was not at the hotel and there was no one there at the moment. No one could help me. I am a strong girl. It is not difficult for me to cope with this on my own. The problem was that when the car arrived, the security guard said he would not allow me to load my belongings into the car without confirmation of my eviction. And I wasted my time waiting for clarification of the circumstances. On the positive side, I liked that the pool was always warm and very large. There is also a shopping center nearby.
GGuest UserThe hotel is new and still in the construction phase. It is and will be a gorgeous hotel and a definite 10 when everything is completed. I would recommend that the housekeeping staff be trained on proper cleaning and a checklist so that the rooms are ready for guest. A guest should not be expected to to remind staff what is needed in the room. Since there are no signage to inform staff if cleaning is required staff should at least knock and inquire if said service is needed. The only other issue for me was the distance from the city center. If you are looking for a place away from the hustle and bustle of the city center then this space is perfect. The view is worth every cent and more. I stayed for five nights but would have stayed longer if it was a little closer to the city center. All in all I will give it a 9+. I would love to go back when all the construction and the community planning is all done. The view from my window. .
GGuest UserThe environment is good, but just the cooperated restaurant “Fat Goose” not worth the price… We ordered 3 dishes for 2 people 60 USD was spent with very simple food quality and taste… It wasn’t that good until me and my partner had to go to another restaurant rather than staying there. Hope resort could pay attention to that because it really affects the review overall.
習習慣一個人漂流的女子The water quality is so bad that there is sand stuck in my hair! The water pipes in the hotel need to be improved, but the other environments are OK, bright and spacious! But it's really too bright. I suggest adding some blackout cloth.
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