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Wonderful holiday from start to finish because of such a fantastic hotel and all of the staff. The food was fabulous and there was a really good choice at breakfast, lunch and dinner. All of the staff were friendly, helpful and informative, the entertainment team especially Lucia,Franchesca and Phililpe were great fun,friendly and do an amazing job. The facilities were great with something for everyone. We had such a relaxing holiday and we have already recommended this place.

Nice apartment very close to the tourist ***** of PDC. Good shower and bed. Very clean. Quiet. Internet was free and functional. We ate in the restaurant twice for lunch which was nice. Didn’t try breakfast as it was too expensive. Access is via steep hills and lots of steps so not ideal for people with mobility issues but not a problem for our party. Pool was unheated so didn’t use it. If you like PDC then this hotel it worth a look.

Just back from a 5 night stay. Can’t fault the staff, all lovely! Was in one of the older rooms, clean but very run down (broken socket in the bathroom where the hair dryer is) dangerous! Was told both pools where heated but only one was but that was fine we just used the heated pool as had two kids with me, the cold one was ice cold there was no way they could use it. First four days there was no problem but all of a sudden on the 5th day we were told the kids couldn’t use their swim rings in the pool! No rings or armbands!! They weren’t in anyones way as they where the only ones in the pool! The odd person would get in for a min or two though out the day. I was told they could use the cold pool with their rings but not the warm one! They could stay in the warm pool but had to take their rings off. So they had to just sit on the steps even tho no one else was using the pool! Was absolutely ridiculous

Lovely hotel, great location for access to sandy beach, local bars restaurants and buses. The hotel was always clean throughout, staff were very helpful and mostly friendly. There were plenty of sunbeds around the pool area, and quite a lot of shady areas if you needed them. The bedroom was good size, with a recently renovated bathroom with walk in shower. There is a kettle/cups provided however you have to buy your own coffee/tea supplies as nothing is provided! The outer fridge door opened backwards against the inner door and was quite awkward and a tight squeeze by the bottom of the bed, but nothing that caused any real bother. The buffet restaurant was always well equipped although the evening meals felt a bit repetitive after a couple of days, however there was plenty of choice at both breakfast and evening meals. Be careful going in after 8pm though as often dishes weren't replenished and were often unavailable..at one point a member of staff was cleaning down the hot grill at 8.30pm whilst guests were waiting for hot food., despite the restaurant being open until 9pm. My only real issue relates to drinks in the restaurant. The hotel caters for B & B, Half-board and All-inclusive guests; we were HB and therefore had to pay for all our drinks in both the bar and restaurant, (other than breakfast where everything was included - hot drinks, juice, squash, milk etc) We were happy doing this, either paying at the time of purchase or signing to our room to be paid upon our departure. We generally had a bottle of wine with our evening meal, which we signed to our room. (the choice of wines and price were quite reasonable) On our 2nd evening in the restaurant my partner collected a caraf of still water from the counter that we had seen other guests having. We were immediately approached by a member of staff who told us quite abruptly that we weren't allowed the water as it was for All-inclusive guests only. I pointed out that is was tap water only but he just kept saying ”you are not allowed, All-inclusive guests only”. He then produced a menu and indicated to us the bottle water that we had to order, which we duly did, but felt quite embarrassed as other guests were staring and he made us feel we had tried to do something wrong! I should add that staff at the pool bar were more than happy to provide tap water free of charge throughout the day to all guests, irrelevant of what Board basis they were on, even filling customers personal drinks bottles for them. On one other evening in the restaurant I asked for a glass of Sangria, which was served from a pump along with beer. I was again told that I wasn't allowed as it was for All-Inc guests only- I said that I wanted to pay/sign for the Sangria, but was told that I could only buy it at the bar and was not allowed it in the restaurant! On the whole none of these issues would prevent me from returning to La Geria, however guests shouldn't be made to feel like 2nd class citizens just because t

Great resort, well maintained and cleaned. Very friendly front desk, Sara gets a shout out for providing excellent advice and assistance. Pools are fine and the external bar area is well serviced and comfortable. Would gladly stay here, again.

We had a great time here! Weather was perfect 20+degrees every day, cool at night. Nice location, 10 minutes drive from airport on the sea front. We hired bikes from Flistons’ Tri shop and cycled around the island. We participated in the Total Body workouts with Joanna and Theodora, abs, stretching, Tai chi and aqua gym with James and aerial yoga with ?Bedi. The exercise sessions were all very very good. Lots of people joined in at this hotel, some days, there were around 50 people in the aquagym! I enjoyed a swim every day in one of the heated pools. Food was extensive, as others have mentioned, so many types of fresh fruit and vegetables and show cooking stations with meat and fish. It really is amazing how they catered for so many people! On Valentine’s night, the food stations were decorated with hearts and balloons and special cakes were out on display. We enjoyed coffees, cava, sangria and gin and tonics from the bar. Fruit juices in the restaurant appeared to be diluted juice, rather than fresh fruit juice, so we avoided them. We also brought our own decaffeinated teabags, but this was our preference. We enjoyed most of the evening shows which were held in the theatre, the entertainers put a lot of work into the performances. Rooms were large, modern and clean and the staff we encountered do their best to ensure you have an enjoyable time. There is a fridge, tv, free wi-fi and a kettle in the room. There is no need to be bored here, there are tennis courts, table tennis, archery, boules, shuffleboard, darts etc. The hotel is busy, but there is a nice atmosphere.and there are guests from all over the world!

We stayed at HPL in early November 2024. Only a ten minute journey from the airport which was great especially when it was 30 degrees so didn't want to be on a bus too long . Upon arrival we were greeted with very friendly and efficient staff who checked us in promptly and explained the lay out perfectly. On to the apartment we had booked and we were immediately impressed. Great layout , extremely clean and just a few steps to the pool , the bar and the restaurant. The conplex was very well kept , very clean and also an added bonus that it's gated for your safety. The swimming pools were clean and well maintained The rooms were well serviced by staff , replacing towels , making beds and mopping frequently. We have to give a special mention to Lucia who was so bubbly and friendly , she was a laugh a minute and did a great job of looking after us and cleaning our room There's a supermarket and laundry on site too . The food at the restaurant wasn't to our taste but there's so many bars and restaurants near by so you'll never be stuck. The beach was also just a five minute walk. Saying that we did enjoy the food at the poolside bar and they make awesome cocktails. Special mention to the bar staff especially the head barman very knowledgeable, friendly and attentive. We would highly recommended HPL for families and couples alike, it's tranquil with enough amenities to keep you busy but also a ten minute walk or short taxi ride to the main ***** in Puerto del Carmen. It's safe to say we can't wait to come back next year.